Emergencies

Help and advice

LPG emergency number

If you suspect a gas leak, damage to pipework or installation or any other gas emergency you can contact us 24/7 on

Being an LPG supplier i would like to share this useful information for everyone.

Handling an LPG (liquefied petroleum gas) cylinder safely when you receive it is crucial. Here are some tips to ensure safety:

Check for Leaks: Before accepting the cylinder, check for any signs of leakage. Smell the area around the cylinder for gas odor, and listen for any hissing sounds.
Inspect the Seal: Ensure the cylinder's seal is intact and not tampered with. The seal should be provided by the gas company.
Proper Handling: Lift the cylinder carefully, preferably with the help of another person, to avoid strain or injury. Keep it upright at all times.
Ventilation: Ensure the area where the cylinder will be used or stored is well-ventilated to prevent gas buildup in case of a leak.
No Open Flames: Keep the cylinder away from open flames, sparks, and other sources of ignition.
Secure Placement: Place the cylinder on a flat, stable surface to prevent it from falling over. Use a proper gas cylinder stand if available.
Regulator and Hose: Check the condition of the regulator and hose for any signs of wear and tear. Ensure they are securely attached. Always replace them with new ones every 2 years to ensure safety.
Valve Operation: Open the cylinder valve slowly and ensure it is closed tightly when not in use.
Safety Cap: If the cylinder has a safety cap, ensure it is in place when the cylinder is not connected to an appliance.
Regular Checks: Periodically check the cylinder and connections for any signs of leaks or damage.
Emergency Preparedness: Be familiar with emergency procedures in case of a gas leak or fire. Keep emergency contact numbers handy.

By following these tips, you can ensure the safe handling and use of your LPG cylinder.